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We are there for you

Professional and appropriate service of your water and waste water treatment plants is instrumental in guaranteeing long-term supply of water of the required quality to your production facility, as well as always ensuring treatment of the waste water produced. For Hager + Elsässer, customer service is a constituent part of our portfolio of offerings from the very start.

With our comprehensive service offerings, from which you can choose exactly the services satisfying your needs, you’ll always be on the safe side.

Maintenance

Regular maintenance contributes to the high plant availability. Of course, you can book our maintenance services individually as required; if you need periodic field service, we will combine these in maintenance agreements that are advantageous to you. Just call us – we’ll be pleased to advise you!

Our maintenance package comprises the following: 

  • Inspection of the water treatment plants for their working condition, with information about any potential for optimisation and instruction about its exploitation.
  • Inspection of the plant’s process, mechanical and electrical systems.
  • Examination of the treatment effect by means of water analyses directly on site, fine adjustment of the plant for adaptation to changed water conditions.
  • Training of the staff in the operation of the plant.
  • Advice on all issues of water treatment technology.
  • Detailed status report with proposals for further plant operation.
In good hands from the start
Service with tradition
At your disposal

Replacement service



If desired by you, we’ll also carry out replacement of spare parts and operating supplies such as resins and membranes.

Repairs



In the event of a fault, we are at your disposal as a competent partner at currently 20 service locations. You can reach a contact person day and night via our hotline.

Our staff has long years of experience with all water treatment issues. Their high qualification is ensured by continuous advanced education.

Training



We would be pleased to train your operating staff in the safe operation of your plants. The training courses are held directly at your plant by experienced staff and include detailed training documentation.


Plant operator model:



You don’t have staff to operate your plants? In this case we can help you by an operator model specially adapted to your needs. We will jointly work out a consistent concept, and water supply to your production facility will no longer be a problem.

What can we do for you?